Rules and Regulations
Revised: September 30, 2025
The rules and regulations form a part of the student contract. Failure to comply with the rules and regulations could result in dismissal from the program.
Class times are scheduled between the hours of 8:15am and 8:30pm. Maximum class time will not exceed 8 hours per day. *Students are not permitted in the building before or after school hours
Island Career Academy reserves the right to change class times. Students will be given adequate advance notice if there are any changes to class schedules.
Program class times vary in length. A schedule of class times will be provided to each student at the time of enrollment.
Classes commence precisely at the designated times. Students are required to be in their assigned classrooms on or before the scheduled start time.
If a student is late for class, they are not permitted to enter the classroom and will be marked late, which will be reflected in their attendance report. Students may only gain entry to the classroom during the next scheduled break.
- BREAKS: a 15 minute break will be provided for each session (AM and PM)
- LUNCH: a 30 minute lunch break will be provided for each full day of classes
1. Cell Phone Use
- Students are not permitted to use their cell phones during class time
- Cell phone usage is also not permitted around staff working areas such as the front desk
- Students are to be respectful when using their cell phones in all common areas
2. Dress Code
Island Career Academy is preparing students for the workplace and students should treat the school the same as they would a professional work environment. Therefore, students are expected to dress in comfortable but appropriate 'business casual attire'.
On occasion, specific programs require course related attire such as scrubs, or attire that is in harmony with the program they are enrolled in. These requirements are clearly communicated to students in all programs at the start of the year. *These exceptions to dress code ONLY APPLY DURING DESIGNATED TIMES.
Business casual attire description: neat, clean and tidy clothing. For a better understanding, please see 'prohibited attire' described below.
Prohibited attire: students may be given a written warning or in extreme cases asked to leave the premises if they are wearing any of the following:
- any clothing containing offensive language or images that could be interpreted as hateful, discriminatory, abusive and/or offensive
- clothing depicting disturbing and /or offensive images
- ripped, torn, unclean or dirty clothing
If, at any time, another student or staff member considers another student attire inappropriate, they are to report this to management for review. Management will determine if the attire is inappropriate. If so, the individual will be respectfully notified privately, asking them to discontinue wearing the specific attire to school. Like all incidents, this will be well documented and kept in the students file.
3. Positive Learning Environment
Students are expected to act professionally at all times inside and outside the classroom to promote, contribute to and maintain a safe and positive learning environment. This ensures that all students have an equal opportunity to learn and are not impeded by others behavior.
PROHIBITED BEHAVIORS DEEMED DISRUPTIVE TO A POSITIVE LEARNING ENVIRONMENT:
- Disrespectful tone and/or attitude interrupting or talking over other classmates and/or the instructor. Arguing with the instructor regarding program material and delivery in class. If the student has any concerns or issues concerning curriculum practices this can ONLY be addressed with a scheduled appointment
- Distracting body language and/or facial expressions, such as falling asleep, stretching, yawning, grimacing, glaring etc., anything that distracts classmates or instructors
- Use of Profanity – UNDER NO CIRCUMSTANCES are students permitted to use profanity ever in class or on the premises
* Violation of a positive learning environment will result in an incident report(s) and could eventually lead to suspension and/or dismissal from the program if the individual is unwilling and unable to resolve their conduct.
4. Media Consent
With written permission, Island Career Academy reserves the right to use a student's name and/or image in any advertising for promotional purposes.
5. Designated Smoking Areas
In accordance with the Nova Scotia Smoke Free Places Act which states:
BUILDING ENTRANCES
- NO SMOKING IS PERMITTED within 4 meters of windows, air intake vents and entrances to places of employment
Students are absolutely prohibited from smoking in and around ALL entrances and open windows. This includes entrances and windows of the NSTU building located next to the school. Smoking is ONLY permitted at the rear parking lot area. NO EXCEPTIONS.
6. Soliciting
Soliciting of any kind by students is not permitted without the permission of administration (ie. Ticket sales, food sales, etc.)
7. Loitering
Loitering is NOT permitted in and/or around building entrances or the front desk area. Students waiting for drives are to wait in their classrooms or in the canteen/common area.
8. Computer Lab Systems
Under no circumstances are students permitted to install or use any software program(s) other than what is already available on any computer lab system. Island Career Academy instructors are the only ones with authority to install course related software programs.
Under no circumstances are students allowed to add, delete or copy files from any computer lab system at the school.
9. Environmental Policy
Students are not permitted to bring disposable beverage cups into our building. We have a zero- tolerance policy and as with all of our rules and regulations, students face potential suspension or dismissal if they continue to breach this rule. Students are also not permitted to bring in any electrical appliance such as a kettle or toaster, etc. If appliances are found in the classrooms, they will be removed & discarded.
Island Career Academy thrives to be an environmentally friendly environment and, in an effort, to comply with the CBRM waste management plan, students are asked not to bring non-recyclable items into the school.
Students must properly dispose of all garbage items in the labelled bins located in the common area. If students improperly dispose of items in the wrong bins, they will be subject to the actions listed for failure to follow our rules and regulations. We ask for students' cooperation in this matter to make our world greener and to keep waste management costs as low as possible.
10. Work Space Responsibility
Students are responsible for their own work space in each class. These spaces are expected to be neat and tidy with no perishable items being left in the classroom or their work area.
Island Career Academy and instructors are not responsible for books, disks or personal items left in classrooms.
11. Personal Calls and Messages
Island Career Academy DOES NOT ACCEPT any personal calls or messages for students. The school is not responsible for taking or relaying messages to students, except in the event of an emergency.
12. Insubordination
Students must always uphold a respectful and professional manner, towards their Instructors and ICA Staff on and off-site during their studies at Island Career Academy.
Insubordination is a student's refusal to follow reasonable instruction, speaking or behaving in an unprofessional and disrespectful manner and tone, contesting curriculum and or how it is being taught, an unwillingness to follow rules or to address and voice concerns in a disruptive, negative and disrespectful manner.
Students not permitted to challenge Instructors on their roles, the curriculum or our rules and regulations. If a student has a concern, they are required to request a meeting with their Instructor or Management via email to discuss. If and when a concern is being expressed, the student must do so in a professional and respectful tone and manner. Students are not permitted to address concerns openly in front of others and/or in an unprofessional or disrespectful manner or tone. Students are required to follow their instructor's reasonable directions and are not permitted to contest any ICA Rules or Regulations, to which they have signed and agreed to.
Refusal to conduct themselves professionally and respectfully towards their instructor or any Island Career Academy Staff by displaying disrespectful behavior or making disrespectful remarks is considering insubordination and will lead to immediate disciplinary action. A student who is found to be insubordinate could face potentially suspension or termination from their respective program.
Prior learning is any learning and/or training that an individual has acquired through formal education from a recognized institution. The learning must be current (within the last 2 years), relevant to the program/course and meet equivalent standards offered at Island Career Academy. The student will be required to demonstrate these learnings through valid assessment methods. If the learning demonstrated is equivalent to that normally acquired through a formal course, in the chosen area of college study, then credit may be granted.
The assessment of prior learning shall be determined through the writing of exams, the evaluation of skills, the assessment of portfolios, or a combination of any of these.
Procedure:
- This procedure refers to the process of obtaining an assessment of prior learning on a course- by-course basis.
- Individuals must meet with the Director of Programs (or designate) prior to apply for prior learning assessment, in order to determine whether or not their educational experiences are appropriate to proceed with prior learning assessment.
- Individuals must have applied to a program and met all program entrance requirements before applying for prior learning assessment.
- Once the results of the PLAR assessment are determined, the Director of Programs will notify the applicant in writing of these results.
* If an applicant does not have a high school diploma or the equivalency or if their transcripts state IPP; the applicant is required to participate in standardized testing through Wonderlic. Wonderlic specializes in student selection assessment testing and is a recommended by The Department of Labour and Advanced Education Private Career College Division to fulfill this requirement.
Passing Grades for Entrance Requirements:
| Program | Wonderlic Scholastic Level Exam (SLE) |
|---|---|
| Human Resources | 14 |
| Massage Therapy | 14 |
| Office Administration | 14 |
| Paralegal/Legal Assistant | 16 |
| Medical Office Administration | 14 |
| Continuing Care Assistant | 12 |
| Community Residential Worker | 12 |
| Early Childhood Education | 14 |
Attendance Levels
When a student's attendance level falls below 90%, the student will receive an incident report.
The student will be required to provide a written explanation for the missed class time.
When a student's attendance level falls below 85%, the student is required to meet with their Program Coordinator and/or the Director of Programs. At this time, the student will be reminded of the rules concerning attendance and the consequences as outlined in the attendance policy.
In the event that a student's attendance falls below 80%, they may be prohibited from writing any final exams or tests. They will receive only the earned mark prior to being denied permission to write tests and or final exam for the courses/subjects in question. Where no mark has been obtained for a course/subject, an incomplete will appear on the student's official transcript of marks.
Missed Hours/Course Material Make-Up Procedures
When a student has missed so much time/course material that they are ineligible to pass/complete a course/module, they will be given an opportunity to make up the missed time/course material by following the proper procedures:
- Written Request - the student must submit a written request, to their instructor, requesting the opportunity to make up the missed time/course material.
- Submission for Approval - the instructor will review and present the request to the Director of Programs for approval, which will be given within 2 business from the date of the formal request.
- Formal Arrangement Proposal - once approved, the Director of Programs and the respective Instructor will develop a formal arrangement proposal, outlining available dates for the student to make up the missed time/course material. Together they will determine an acceptable timeline of when the student is expected to make up the missed time/course material (primarily based on the instructor's availability) and draft it into a proposal to present to the student.
- Presentation – the formal arrangement proposal will then be presented to the student, at which time they must accept or reject the proposal offered. The cost incurred for this process is the responsibility of the student. All costs involved will be included in this action plan.
*If the formal arrangement proposal is accepted, the student is required to cover all costs associated with this process. Island Career Academy will provide a classroom to do so.
*If the student does not accept the proposal and/or is unavailable to attend during the time offered in the proposal, the instructor will attempt to accommodate their schedule but this is solely dependent on the instructor's schedule flexibility and their ability to accommodate the student within the agreed upon time frame required to complete the missed time/course material.
Potential Exceptions
Notwithstanding the above attendance policy, when a student provides proof of a health or personal issue causing absenteeism and has fulfilled the in class instructional requirements (i.e. Readings, projects etc.) and has completed missed coursework to the satisfaction of his or her instructor, permission to write required tests and exams may be granted by the Director of Programs upon written request.
In the event a student has missed time related to health/medical issues that have been explained in medical documentation from a recognized health professional, stating that they are physically unable to attend class, the missed time will not be counted for the purposes of immediate dismissal.
A student who misses 3 consecutive weeks or 10% of the total hours of a program, which ever happens first, will be dismissed from the program. Whenever possible, the student will be given the opportunity to make up missed time prior to dismissal from the program.
*Any notification of cancellation of classes will be announced on our official Island Career Academy Facebook page by 7:00 AM the morning of class. Notification will also be announced on the radio on 101.9 Hot Radio. Please be advised we will not respond to Facebook messages regarding school closures and ask that students refrain from sending messages regarding this matter. Again, refer to our official Facebook page for closure announcements.
1. Practicum and Diploma Eligibility
To be eligible for Practicum (Job Placement) as well as to be eligible to receive a Diploma, students must achieve an average of 65% for ALL course/subjects, with no mark below 60% in any subject. (Final course/subject mark.)
All students enrolled in the Massage Therapy program, must achieve an average of 75% in ALL courses/subjects, with no mark below 70% in order to be eligible for Practicum Job Placement as well as to be eligible to receive a Diploma in Massage Therapy.
All students enrolled in the Continuing Care Assistant program, must achieve an average of 75% in ALL courses/subjects, with no mark below 70% to be eligible for Practicum Job Placement as well as to be eligible to receive a Diploma in Continuing Care Assistant.
NOTE: In addition to a final course/subject test, instructors reserve the right to test students periodically on course material which instruction has been provided during a specific time frame.
2. Grade Distribution Timeline
Grades from all tests will be given to students not later than 5 business days after testing. Final course/subject test marks not later than 10 business days after testing. Test grades will only be provided to the students prior to this time at the discretion of the instructor.
3. Grades for Students with Arrears
Grades for assignments, projects, tests, including final course/subject tests and practicum evaluations will not be given to a student whose account is in arrears.
4. Supplementary Exams
One supplementary final exam is permitted, on one failed course/subject final exam only. A request for a supplementary (re-write) must be in writing to the Director of Programs, no less than 10 days after mark is received.
Re-writes will be scheduled by administration. 15 days' notice will be given.
Cost for a re-write is $60.00 payable in advance. The only mark issued for re-writes are "pass" or "fail", in accordance with the program of enrollment.
* Supplementary re-writes may be granted for extenuating circumstances only upon review and management approval.
5. Exam Scheduling
Exams, tests and quizzes are to be written only on the date scheduled by the instructor. Students requesting exam, test or quiz rescheduling must do so in writing to the Director of Programs prior to the scheduled date.
Rescheduled tests will be scheduled by administration outside of class time; 15 days' notice will be given.
6. Rescheduling Fees
When a student is granted a re-write (as outlined in item 4 or 5 above) a cost of $60.00 will be incurred by the student and added to the students account for proctoring and substitute test/exam.
7. Academic Integrity
Copying, cheating or any form of plagiarism will not be tolerated at Island Career Academy. Any student found to be in violation will receive a 0 for the assignment, project, and test/exam in question and could be issued a discontinuation of enrollment.
8. Repeating Courses
A student who *fails to achieve a passing grade for any course/subject may repeat the course/subject or practicum.
*NOTE: Continuing Care Assistant students who fail to achieve a passing grade or fail to successfully complete lab requirements in course 4,5,7, 10 or fail to successfully complete a practicum requirement will not be permitted to continue in the program.
9. Re-enrollment Grade Requirements
In accordance with Island Career Academy's rules and regulation pertaining to the re-enrollment policy, the student must acquire a mark of not less than 60% while maintaining a 65% grade average.
Massage Therapy students must have a mark of not less than 70% while maintaining a 75% grade average.
10. Graduating With Honors
To graduate "With Honors", students must fulfil the following requirements:
- an overall average of 90%
- no grade below 80%
- attendance level above 90%
- successfully completed a Practicum job placement
11. Graduating With Distinction
To graduate "With Distinction", students must fulfil the following requirements:
- an overall average of 85%
- no grade below 75%
- attendance level above 90%
- successfully completed a Practicum job placement
12. Program Completion Requirements
All other requirements for program completion must be achieved to be eligible for practicum placement.
13. Certificate/Diploma Distribution
A student having completed all requirements of their program of enrollment and having paid in full all fees, (tuition, books and related program fees), will receive their certificate/diploma no later than 30 days following the registered end date.
To be awarded a Diploma student are required to complete all listed courses/subject's practicum placements and listed certifications for the respected program of enrollment.
PLEASE NOTE: A student is not eligible to graduate with Honors or Distinction if they have breached any of our Rules & Regulations or Policies and have been issued an official Incident Report that has been presented to them and recorded in their student file.
In the event a student fails to obtain a passing grade, does not complete or obtain credit for courses/subjects within a training program, the following policy will apply regarding re-enrollment for a course/subject for the purpose of completing the program requirements.
Students may re-enroll in the next available offering of the courses/subjects. They must complete all the requirements of the courses/subjects in question as described in the requirements to complete the respective program of study.
Requirements: Students are required to successfully complete a minimum of sixty (60) percent of all courses/subjects within the training program and have no more than two (2) failures in order to be eligible to re-enroll and repeat courses/subjects within the training program.
* Massage Therapy students must successfully complete a minimum of sixty (60) percent of all courses/subjects within the training program and have no more than two (2) failures in order to be eligible to re-enroll and repeat courses/subjects within the training program. Additionally, the Massage Therapy student must have no more than one (1) failure in practical courses.
Practicum placements are an integral component of many programs at Island Career Academy. These placements provide students with hands-on experience in professional settings related to their field of study.
Eligibility Requirements
To be eligible for practicum placement, students must:
- Meet all academic grade requirements as outlined in the Academic Grade Policies section
- Maintain attendance levels above 80% throughout the academic portion of their program
- Complete all required coursework and assessments prior to placement
- Have no outstanding financial obligations to the Academy
- Complete all required background checks, certifications, and health requirements as specified by the program and placement site
Placement Process
The Academy will work with students to secure appropriate practicum placements. However, students are expected to:
- Actively participate in the placement preparation process
- Conduct themselves professionally during all practicum-related activities
- Comply with all policies and procedures of the practicum site
- Complete all required documentation and evaluations
Practicum Conduct
During practicum placement, students must:
- Adhere to the dress code and professional standards of the placement site
- Maintain confidentiality of all client/patient information in accordance with applicable privacy legislation
- Follow all health and safety protocols
- Report any concerns or incidents to both the placement supervisor and Academy staff immediately
- Complete all required hours and competency demonstrations
Practicum Failure
If a student fails to successfully complete practicum requirements, they may be required to repeat the practicum placement. Additional fees may apply. Students who demonstrate serious professional misconduct during practicum may be dismissed from their program.
*Transportation to and from practicum sites is the responsibility of the student. The Academy cannot guarantee placement locations within any specific geographic area.
Island Career Academy is committed to providing a safe learning and working environment for all students, staff, and visitors. This policy outlines the procedures for identifying, assessing, and managing risks within our facilities and programs.
Risk Identification
The Academy conducts regular risk assessments to identify potential hazards including:
- Physical hazards in classrooms, labs, and common areas
- Equipment-related risks in practical training areas
- Health and safety risks associated with specific program activities
- Security concerns related to building access and emergency procedures
Student Responsibilities
Students are required to:
- Report any safety hazards or concerns to staff immediately
- Follow all safety protocols and procedures
- Use equipment and facilities only as instructed
- Participate in emergency drills and training
- Inform staff of any personal health conditions that may require special accommodations or emergency response procedures
Emergency Procedures
Emergency evacuation routes and assembly points are posted throughout the facility. Students must familiarize themselves with these procedures and participate in all emergency drills. In the event of an emergency:
- Follow instructor and staff directions immediately
- Evacuate in an orderly manner using designated routes
- Assemble at the designated meeting point
- Do not re-enter the building until authorized to do so
Incident Reporting
All incidents, injuries, or near-misses must be reported to staff immediately. An incident report will be completed and appropriate follow-up action will be taken. Students who fail to report incidents may face disciplinary action.
Island Career Academy is committed to protecting the privacy of student information in accordance with applicable privacy legislation including the Freedom of Information and Protection of Privacy Act.
Collection and Use of Information
The Academy collects personal information from students for the purposes of:
- Admission, registration, and enrollment
- Academic record-keeping and transcript preparation
- Financial account management
- Program delivery and student support services
- Compliance with regulatory requirements
- Statistical reporting (in aggregate, de-identified form)
Disclosure of Information
Student information will only be disclosed:
- With the written consent of the student
- As required by law or court order
- To authorized government agencies for regulatory compliance
- In cases where there is a clear threat to the health or safety of the student or others
- To third-party sponsors (e.g., student loan programs, employers) as authorized by the student
Student Records
Academic records are maintained securely and retained in accordance with applicable regulations. Students have the right to:
- Access their own academic records
- Request corrections to inaccurate information
- Receive copies of their transcripts (fees may apply)
- File a complaint if they believe their privacy rights have been violated
Third-Party Information Requests
Requests for student information from third parties (including parents, spouses, employers, and other educational institutions) will only be fulfilled with written authorization from the student or as required by law.
Directory Information
The Academy may release limited directory information (name, program of study, dates of attendance, credentials earned) unless a student submits a written request to withhold such information.
*Students who have questions or concerns about their privacy rights should contact the Academy administration.
Island Career Academy recognizes that some individuals have sensitivities or allergic reactions to scented products. To promote a healthy and inclusive environment for all students and staff, we maintain a scent-sensitive environment.
Scent-Free Guidelines
All students, staff, and visitors are asked to:
- Refrain from wearing perfumes, colognes, and other scented personal care products
- Use unscented or fragrance-free personal hygiene products
- Avoid using scented hand lotions, hair products, and cosmetics
- Refrain from bringing scented candles, air fresheners, or similar products to the Academy
Rationale
Exposure to scented products can trigger reactions ranging from mild discomfort to severe health issues for individuals with sensitivities. Symptoms may include:
- Headaches and migraines
- Respiratory difficulties
- Nausea and dizziness
- Skin irritation
- Asthma attacks
Compliance
Students are expected to comply with this policy as a courtesy to fellow students and staff who may have sensitivities. While it may not be possible to eliminate all scents, everyone is asked to make reasonable efforts to minimize the use of scented products.
*Students who have concerns about scent exposure should notify Academy staff so that appropriate accommodations can be considered.
Island Career Academy is committed to providing an environment free from sexual violence. All students have the right to learn in a safe, respectful environment.
Policy Statement
Island Career Academy has zero tolerance for sexual violence in any form. Sexual violence includes, but is not limited to:
- Sexual assault
- Sexual harassment
- Stalking
- Indecent exposure
- Voyeurism
- Distribution of sexually explicit materials without consent
- Any form of sexual contact or behavior that occurs without the explicit consent of all parties
Scope
This policy applies to all students, staff, instructors, and visitors on Academy premises or participating in Academy-related activities, including:
- All Academy buildings and facilities
- Practicum placements and off-site learning activities
- Academy-sponsored events
- Online platforms used for Academy purposes
Consent
Consent must be:
- Freely given - without coercion, threats, or intimidation
- Informed - all parties understand what they are consenting to
- Ongoing - consent can be withdrawn at any time
- Specific - consent to one act does not imply consent to other acts
Consent cannot be given by someone who is:
- Incapacitated by alcohol or drugs
- Unconscious or asleep
- Unable to communicate due to physical or mental condition
- Below the legal age of consent
Reporting
Students who have experienced or witnessed sexual violence are encouraged to report it. Reports can be made:
- To any instructor or staff member
- To the Director of Programs
- To Academy administration
- Directly to local police
Reports can be made in person, by phone, or in writing. Students may choose to remain anonymous, though this may limit the Academy's ability to investigate and respond.
Support Services
Students affected by sexual violence will be provided with information about:
- Local sexual assault support services and counseling
- Medical and health services
- Police and legal services
- Academic accommodations and support
Investigation and Response
All reports of sexual violence will be taken seriously. The Academy will:
- Conduct a prompt, fair, and impartial investigation
- Protect the privacy of all parties to the extent possible
- Take interim measures to ensure safety if necessary
- Apply appropriate disciplinary action if the complaint is substantiated
- Provide ongoing support to all parties
Disciplinary Action
Students found to have engaged in sexual violence may face disciplinary action up to and including:
- Formal written warning
- Suspension from the program
- Expulsion from the Academy
- Referral to law enforcement
Non-Retaliation
Retaliation against anyone who reports sexual violence or participates in an investigation is strictly prohibited and will result in disciplinary action.
Education and Prevention
The Academy is committed to preventing sexual violence through:
- Student orientation programs that include sexual violence awareness
- Ongoing education about consent, healthy relationships, and bystander intervention
- Clear communication of this policy to all students and staff
- Regular review and updates of policies and procedures
Emergency Resources:
If you are in immediate danger, call 911.
Nova Scotia Sexual Assault Services: Available 24/7
Students can also contact the Academy administration for information about local support services and resources.
*This policy is reviewed annually and updated as needed to reflect current best practices and legal requirements.
Island Career Academy is committed to providing a learning and working environment that is free from harassment, discrimination, and bullying. All students have the right to be treated with dignity and respect.
Policy Statement
The Academy prohibits all forms of harassment, discrimination, and bullying. This includes, but is not limited to, behavior based on:
- Race, color, or ethnic origin
- Religion or creed
- Age
- Sex, gender identity, or gender expression
- Sexual orientation
- Marital or family status
- Physical or mental disability
- Source of income
- Political belief or affiliation
- Any other characteristic protected by law
Definitions
Harassment
Any unwelcome conduct, comment, gesture, or contact that is known or ought reasonably to be known to be offensive, embarrassing, humiliating, or demeaning. This includes:
- Verbal harassment (comments, jokes, slurs, name-calling)
- Physical harassment (unwanted touching, assault, physical intimidation)
- Visual harassment (offensive posters, drawings, emails, text messages)
- Psychological harassment (threats, intimidation, controlling behavior)
- Cyber harassment (online bullying, harassment through social media or technology)
Discrimination
Treating someone differently or unfairly because of a personal characteristic protected by law, including those listed above. Discrimination can occur in:
- Admission and enrollment decisions
- Academic evaluation and grading
- Access to programs, services, and facilities
- Disciplinary actions
Bullying
Repeated, aggressive behavior intended to hurt, intimidate, or isolate another person. Bullying includes:
- Verbal bullying (insults, taunting, threats)
- Social bullying (exclusion, spreading rumors, public embarrassment)
- Physical bullying (hitting, pushing, destruction of property)
- Cyberbullying (online harassment, threats, or humiliation)
Responsibilities
All students are responsible for:
- Treating others with respect and dignity
- Refraining from any form of harassment, discrimination, or bullying
- Reporting incidents of harassment, discrimination, or bullying
- Cooperating with investigations
- Supporting a culture of respect and inclusion
Reporting
Students who experience or witness harassment, discrimination, or bullying should report it to:
- Any instructor or staff member
- The Director of Programs
- Academy administration
Reports will be handled confidentially to the extent possible and investigated promptly and fairly.
Investigation and Response
All complaints will be:
- Taken seriously
- Investigated promptly and impartially
- Handled with sensitivity and discretion
- Resolved through appropriate action
Disciplinary Action
Students found to have engaged in harassment, discrimination, or bullying will face disciplinary action, which may include:
- Formal written warning
- Mandatory education or counseling
- Suspension from the program
- Expulsion from the Academy
False Complaints
While the Academy encourages reporting of all incidents, knowingly making a false complaint is a serious matter and will result in disciplinary action.
No Retaliation
Retaliation against anyone who reports harassment, discrimination, or bullying, or who participates in an investigation, is strictly prohibited and will result in disciplinary action.
All students are required to acknowledge that they have read, understood, and agree to comply with the Anti-Harassment/Discrimination and Bullying Policy.
Student Acknowledgement
By enrolling at Island Career Academy, I acknowledge that:
- I have received a copy of the Anti-Harassment/Discrimination and Bullying Policy
- I have read and understand the policy
- I understand that harassment, discrimination, and bullying are prohibited
- I understand my responsibilities under this policy
- I understand my right to report incidents and the complaint resolution process
- I understand that violations of this policy may result in disciplinary action up to and including expulsion
- I agree to treat all students, staff, and visitors with respect and dignity
- I agree to contribute to a positive, inclusive learning environment
Commitment to Respect
Island Career Academy is committed to maintaining a respectful, inclusive environment where all students can learn and succeed. We expect all members of our community to uphold these values and to speak up when they witness behavior that falls short of these expectations.
This acknowledgement is included in the student enrollment agreement and must be signed by all students prior to beginning classes.
Island Career Academy is committed to addressing student concerns and complaints in a fair, timely, and respectful manner. This process applies to complaints regarding:
- Program delivery and instruction
- Services and facilities
- Administrative processes and decisions
- Student conduct matters
- Other Academy-related issues
*Complaints related to harassment, discrimination, bullying, or sexual violence should follow the procedures outlined in the respective policies.
Need to File a Complaint?
Download the official complaint form to submit your concern.
Download Complaint FormInformal Resolution
Students are encouraged to attempt informal resolution before filing a formal complaint:
- Direct Discussion: When appropriate and safe to do so, students should first attempt to resolve the issue directly with the person involved
- Instructor/Department Head: If direct discussion is not appropriate or successful, students should discuss the matter with their instructor or the relevant department head
- Program Coordinator: If the issue remains unresolved, students may bring the concern to their Program Coordinator
Formal Complaint Process
If informal resolution is unsuccessful or inappropriate, students may file a formal complaint:
Step 1: Written Complaint
Submit a written complaint to the Director of Programs. The complaint should include:
- Student name and contact information
- Detailed description of the complaint
- Dates and times of relevant incidents
- Names of individuals involved or witnesses
- Steps already taken to resolve the issue informally
- Desired outcome or resolution
Step 2: Acknowledgement
The Academy will acknowledge receipt of the complaint in writing within 3 business days.
Step 3: Investigation
The Director of Programs (or designate) will:
- Conduct a thorough, impartial investigation
- Interview relevant parties
- Review relevant documents and evidence
- Complete the investigation within 10 business days (may be extended if necessary)
Step 4: Decision and Response
The Director of Programs will provide a written response including:
- Summary of the investigation findings
- Decision on the complaint
- Actions to be taken (if applicable)
- Appeal process information
Appeal Process
If a student is not satisfied with the resolution, they may appeal to Academy administration within 10 business days of receiving the decision. The appeal should:
- Be submitted in writing
- Clearly state the grounds for appeal
- Include any new evidence or information
Academy administration will review the appeal and provide a final decision within 10 business days. This decision is final.
External Review
If a student is not satisfied with the Academy's final decision, they may contact:
Nova Scotia Department of Labour, Skills and Immigration
Private Career Colleges Section
The complaint must be filed within 60 days of the issue or incident.
Protections
- Complaints will be handled confidentially to the extent possible
- Students will not face retaliation for filing a complaint in good faith
- Students may continue their studies during the complaint process unless safety concerns require interim measures
Timelines
Complaints should be filed as soon as possible after the incident or issue occurs, preferably within 30 days. The Academy may decline to investigate complaints filed more than 12 months after the incident unless there are exceptional circumstances.
Island Career Academy maintains high standards of student conduct to ensure a positive learning environment for all. When a student violates the Academy's rules, regulations, or policies, disciplinary action may be necessary.
Grounds for Disciplinary Action
Disciplinary action may be taken for violations including, but not limited to:
- Violation of the Student Code of Conduct
- Academic dishonesty (plagiarism, cheating)
- Attendance below required levels
- Harassment, discrimination, or bullying
- Sexual violence or misconduct
- Insubordination
- Threats or violent behavior
- Theft or vandalism
- Possession or use of weapons, illegal drugs, or alcohol on Academy premises
- Failure to pay fees when due
- Conduct that endangers the health or safety of others
- Any behavior that disrupts the Academy's operations or learning environment
Progressive Discipline
The Academy generally follows a progressive discipline approach, though serious violations may result in immediate suspension or dismissal:
1. Verbal Warning
For minor first-time violations, the student will receive a verbal warning. The instructor or staff member will:
- Discuss the violation with the student
- Explain the expected behavior
- Document the conversation
2. Written Warning (Incident Report)
For repeated minor violations or more serious first-time violations, the student will receive a written warning. The incident report will:
- Document the specific violation
- Reference any previous warnings
- Outline expectations and consequences of further violations
- Be signed by the student and filed in their student record
3. Suspension
For serious violations or continued misconduct despite previous warnings, a student may be suspended. Suspension may be:
- Temporary: For a specified period (typically 1-5 days)
- Interim: Pending investigation of serious allegations
During suspension:
- The student may not attend classes or access Academy facilities
- The student remains responsible for academic work and payments
- Absence due to suspension counts toward attendance records
- The student must meet with the Director of Programs before returning
4. Dismissal (Expulsion)
For very serious violations or continued misconduct despite previous disciplinary actions, a student may be dismissed from the Academy. Grounds for dismissal include:
- Serious violations of Academy policies (violence, threats, weapons, illegal drugs)
- Sexual violence or serious harassment
- Repeated violations despite previous disciplinary actions
- Attendance below 80% without acceptable justification
- Failure to meet academic requirements despite re-enrollment opportunities
- Failure to fulfill financial obligations
Immediate Dismissal
The Academy reserves the right to dismiss a student immediately, without progressive discipline, for:
- Violent or threatening behavior
- Possession of weapons
- Sexual assault or serious sexual misconduct
- Possession or sale of illegal drugs
- Theft of Academy property or property of others
- Any behavior that poses an immediate threat to health or safety
Disciplinary Process
- Notification: The student will be notified in writing of the allegations and any interim measures (e.g., interim suspension)
- Meeting: The student will be given an opportunity to meet with the Director of Programs to discuss the allegations and provide their perspective
- Investigation: The Academy will investigate the matter, including interviewing witnesses and reviewing evidence
- Decision: The Director of Programs will make a decision based on the investigation and notify the student in writing
- Appeal: Students may appeal dismissal decisions (see Appeal Process below)
Appeal Process for Dismissal
Students dismissed from the Academy may appeal the decision by:
- Submitting a written appeal to Academy administration within 5 business days of receiving the dismissal notice
- Clearly stating the grounds for the appeal
- Providing any new evidence or information
The appeal will be reviewed by Academy administration, and a final decision will be provided within 10 business days. The administration's decision is final.
Consequences of Dismissal
Students who are dismissed:
- Must leave Academy premises immediately
- Are not entitled to a refund except as required by the Refund Policy
- Will have the dismissal noted on their academic record
- May be banned from Academy premises and events
- May not re-apply for admission without approval from Academy administration
Record Keeping
All disciplinary actions are documented and maintained in the student's file. This information is confidential and will only be disclosed as required by law or with the student's written consent.
In accordance with the Private Career Colleges Regulation section 52(4), a college must refund tuition and program material costs to a student or third-party sponsor as follows:
(a) the refund must be calculated in accordance with subsections (5) to (11);
(b) the college may deduct from the refund a registration fee of not more than $150.00;
(c) except as provided in subsection (5), the college may deduct from the refund the cost of any program material provided to the student, in an amount not exceeding the cost to the college of the material.
(5) Clause (4)(c) does not apply to a refund payable to a student who returns all of the program material to the college unopened or as issued no later than 5 business days after their end of enrolment.
(6) For a student whose end of enrolment occurs before the program begins, the college must refund to the student or third-party sponsor all tuition paid.
(7) Unless otherwise provided in the Act or these regulations, for a student whose end of enrolment occurs after the program begins but before the program ends, the operator must refund tuition to the student or third-party sponsor in accordance with the following table:
| Percentage of Hours of Program Delivered to End of Enrolment | Refund (minus any registration fee credited to tuition under subsection 51(2)) |
|---|---|
| Program under 12 weeks | |
| 0-50% | Any tuition paid for 2nd half of program |
| >50%–100% | None |
| Program 12 weeks or longer | |
| 0–25% | Any tuition paid for the 2nd, 3rd, or 4th quarters of the program |
| >25%–50% | Any tuition paid for the 3rd or 4th quarters of the program |
| >50%–75% | Any tuition paid for the 4th quarter of the program |
| >75% | None |
(8) A tuition refund referred to in subsection (7) must be calculated in accordance with all of the following:
- (a) the total tuition amount for the program must be divided by the number of hours in the program as approved, and the amount of paid tuition must be calculated beginning with the first hour of the program as delivered and then counting forward;
- (b) the number of hours of the program as delivered must be counted as the program or module hours delivered according to the attendance register for the program as at the end of enrolment, not the number of hours the student actually attended;
- (d) any rounding of the number of hours of the program as delivered must favour the student or third-party sponsor.
(9) A college, at the operator's discretion, may refund tuition in an amount higher than the amount calculated under subsections (7) and (8).
(10) No later than 30 days after the end of enrolment of a student to whom a tuition refund is payable, the refund must be paid and a copy of the calculation made under these regulations provided to the student.
(11) Where a third-party sponsor pays tuition on behalf of a student, any refund must be returned to that third-party sponsor.
Students are responsible for ensuring that all tuition and fees are paid according to the payment schedule outlined in their enrollment agreement.
Payment Methods
The Academy accepts payment by:
- Cash
- Debit card
- Credit card (Visa, MasterCard)
- Money order or certified cheque
- Bank transfer
- Government student loan/grant programs
- Third-party sponsorship (employer, government agency)
Payment Schedule
Payment schedules are outlined in the student enrollment agreement. Students must adhere to their payment schedule to avoid account arrears.
Accounts in Arrears
An account is considered in arrears when a scheduled payment is more than 10 days overdue. Students with accounts in arrears may:
- Be prohibited from attending classes
- Not receive grades, transcripts, or diplomas
- Not be permitted to write exams
- Not be placed in practicum
- Be dismissed from the program
Financial Hardship
Students experiencing financial hardship should contact Academy administration as soon as possible to discuss options. The Academy may be able to:
- Arrange a modified payment schedule
- Provide information about student loan programs
- Discuss deferral or withdrawal options
Collection of Outstanding Accounts
Accounts that remain in arrears despite attempts to resolve the matter may be referred to a collection agency. The student will be responsible for all collection costs.
Additional Fees
Additional fees may apply for:
- Exam re-writes: $60.00
- Late payment charges: as specified in enrollment agreement
- NSF (insufficient funds) cheques: $25.00
- Duplicate diplomas or transcripts: $25.00
- Course material replacement: cost of materials
Parking is available for students at Island Career Academy. Use of the parking lot is a privilege that comes with responsibilities.
Parking Lot Use
- Students may park in designated student parking areas only
- Reserved spaces (staff parking, accessible parking, visitor parking) must not be used by students
- Park within marked parking spaces only
- Do not block driveways, fire lanes, or access to other vehicles
- Observe posted speed limits (typically 10 km/h in parking lots)
Vehicle Conduct
- Drive safely and courteously at all times
- Yield to pedestrians
- Do not race, spin tires, or engage in other dangerous driving behaviors
- Do not loiter in the parking lot or in vehicles
- Do not play loud music that disturbs others
- Do not leave vehicles running unattended
Safety and Security
- Lock vehicles and secure valuables
- Report any suspicious activity to Academy staff
- Report any accidents or vehicle damage immediately
- The Academy is not responsible for theft, damage, or loss related to vehicles or their contents
Smoking in Parking Lot
Smoking is permitted ONLY in the rear parking lot area, away from building entrances, windows, and air intakes, in accordance with the Nova Scotia Smoke Free Places Act and the Designated Smoking Areas policy outlined in the Student Code of Conduct.
Winter Conditions
- Snow removal operations may require vehicles to be relocated
- Park only in cleared areas
- Exercise extra caution in winter weather conditions
Violations
Students who violate parking lot policies may:
- Receive a verbal or written warning
- Have their vehicle towed at their own expense
- Lose parking privileges
- Face disciplinary action in accordance with Academy policies
Limited Availability
Parking availability is limited. The Academy does not guarantee parking spaces for all students. Students are encouraged to carpool, use public transportation, or arrange alternative transportation when possible.
