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Official Complaint Form

Student Complaint Resolution Process

Submit a Complaint

Use this form to file an official complaint regarding bullying, harassment, discrimination, or any concerns related to policies or procedures at Island Career Academy.

What Happens Next?

Resolution Meeting

The Human Resource Manager will determine if in-person meetings are required or if the matter can be resolved via email/phone correspondence within 7 business days.

Appeal Process

If a resolution is not mutually agreed upon, you may file an appeal within 5 days. The appeal will be handled by the College President for a final decision.

External Mediation

If unable to reach a resolution, the Director of Private Career Colleges may be contacted to act as a mediator.

For complete details on the complaint resolution process, please refer to the Student Complaint Resolution section in our Rules and Regulations.